Not All Roofers Are Roofers: The Truth Behind Platforms Like Roofbuddy

In today’s world, it’s easy to mistake a slick website for a solid roofing company. One example? Roofbuddy — a platform that helps homeowners source roofing quotes from contractors. While it might seem like an easy way to get a new roof, it’s important to understand: Roofbuddy is not a roofing company. It’s a middleman business.

And middlemen care about volume and margins — not your roof.

💻 How Roofbuddy Works (In Their Own Words)

According to their own FAQ, Roofbuddy:

• Uses software to measure your roof remotely.

• Talks with you about options and product preferences.

• Sends the info to roofing partners who quote the job.

• You choose the quote that best suits your needs (not always the cheapest — but competition usually means cost-cutting).

• Roofbuddy gets paid by the roofing companies, not you.

And when the job is done, Roofbuddy sends a “qualified roofer” to check the work.

Sounds helpful on paper. But here’s what’s missing: ownership of the work.

⚠️ When Everyone Owns a Bit, No One Owns It All

Let’s be clear — Roofbuddy is not doing the roofing.
They don’t supply materials. They don’t manage the crew. They don’t guarantee the outcome directly. Instead, they facilitate the transaction and take a cut.

That means:

• You don’t know who will actually show up to do the work.

• You may get a contractor who’s quoting low to win — and looking to save margin somewhere else.

• Warranty gaps can happen, especially if different companies are supplying, installing, and managing separate components like scaffold, spouting, or membrane.

Even with a customer protection policy in place, you’re still relying on a third-party to step in if things go wrong, rather than having a dedicated company stand behind their own work from start to finish.